Shift Manager

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About JDW Hospitality Inc.

JDW Hospitality Inc. is a proud new owner/operator of McDonald’s franchises in Calgary. We pride ourselves on treating people with respect and appreciation, while helping them develop both personally and professionally. What this means in practice is: 

  • Access to education and skills development opportunities that help you advance
  • A total rewards package that includes discounts, team events, and crew appreciation 
  • A safe, respectful and inclusive workplace 
  • Ability to be your authentic self at work – welcoming people of every age, background, and culture – just like the guests who visit our restaurants every day 


McDonald’s SHIFT MANAGER – Job Description

At McDonald’s, our shift manager is responsible for leading the operations of a McDonald’s restaurant during their shift. This includes managing staff, ensuring customer satisfaction, and making sure that all safety and cleanliness standards are met. They are also responsible for helping to train and develop staff, as well as resolving customer complaints.


Shift Manager - Job Duties

  • Lead and motivate a team of employees to ensure customer satisfaction, quality product delivery, and operational excellence
  • Ensure all McDonald’s policies and procedures are followed in accordance with company standards during each shift
  • Assist with training new hires and existing staff on proper food preparation techniques, safety protocols, and customer service best practices
  • Maintain a clean and organized work environment, ensuring compliance with health and safety regulations
  • Handle customer complaints and inquiries in a professional manner
  • Process payments and handle cash transactions accurately and efficiently


Shift Manager - Qualifications

  • Excellent customer service and communication skills
  • Ability to work in a fast-paced environment
  • Strong interpersonal skills
  • Ability to direct and lead a team
  • Ability to resolve conflict
  • Availability to work flexible hours, including nights and weekends.
  • A high school diploma or equivalent
  • A valid driver’s license is preferred but not required.

 

Compensation

  • Hourly rate of $17.00 - $18.75 depending on experience/skill set
  • Eligible for company health care benefits program
  • Eligible for company bonus program


About us

In 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California and wrote the first page of McDonald’s history. In 1967, the first McDonald’s Canada opened in Richmond, B.C. and we’ve been growing with our communities and serving quality food at great a value ever since. Today, McDonald’s Canada is proud to be one of the world’s leading foodservice retailers, offering job opportunities at corporate-owned restaurants or restaurants owned by independent franchisees. McDonald’s Canada and Owner/Operators are committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.