Careers at McDonald's
Restaurant Manager
Restaurant Manager
Salary : 56 160$ per year
We are more than just your local restaurant. We are a collection of hardworking small-business owners, students working part-time, career builders, and active seniors getting the most out of life. Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald McDonald House Charities?
If this sounds like something you want to be a part of, apply today!
Your vibe and experience
While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative as a manager is always helpful and appreciated, what is most important is who you are.
You lead by example and are accountable. You have high expectations and consistently raise the bar for yourself and your team. When confronted with a situation, you can assess and problem-solve with confidence. You put people before profit, knowing that creating a positive culture leads to happier, more engaged staff who will deliver a better experience for your guests.
The job
The Employee is responsible for managing, directing and overseeing the overall operations of the restaurant. The Employee's duties and responsibilities include, but are not limited to, the following:
Plan, organize, direct, control and evaluate the overall operations of the restaurant.
Establish and implement operational policies, procedures and standards to ensure the efficient operation of the restaurant.
Direct and oversee the day-to-day activities of the restaurant and ensure that operations are conducted efficiently and in accordance with established company standards.
Develop and implement work schedules, assign responsibilities and coordinate staffing requirements according to business and operational needs.
Manage, supervise and evaluate restaurant staff and managers, including providing direction, training, coaching and performance feedback.
Participate in the recruitment, selection, hiring, training, promotion and termination of employees, as appropriate and within the Employer's authority.
Establish performance objectives and monitor employee and management performance to ensure operational standards are maintained.
Analyze restaurant sales, labour costs, food costs, operating expenses, productivity and other financial and operational indicators.
Prepare, review and analyze operational and financial reports, and implement corrective measures when necessary.
Manage purchasing, inventory, supplies, equipment and other resources required for restaurant operations.
Monitor inventory levels, control food and supply costs, and implement measures to minimize waste and operating expenses.
Ensure that food preparation, service, sanitation, cleanliness and customer service standards are consistently maintained.
Establish and maintain procedures for quality control, food safety, occupational health and safety, and compliance with applicable legislation.
Address customer complaints and operational concerns, and take appropriate action to maintain customer satisfaction.
Coordinate and oversee the opening and closing of the restaurant, and ensure that appropriate management coverage is maintained.
Communicate with the Employer and provide recommendations regarding staffing, operational performance, sales, costs, equipment, maintenance and other business matters.
Coordinate with suppliers, contractors, service providers and other external parties as required for the effective operation of the restaurant.
Monitor the condition and maintenance of restaurant equipment and facilities, and coordinate repairs or maintenance when required.
Implement company programs, policies, marketing initiatives, promotions and operational standards.
Make operational decisions within the authority delegated by the Employer.
Ensure compliance with company policies, procedures, health and safety requirements, food safety requirements, and applicable laws and regulations.
Perform other managerial duties reasonably related to the position and necessary for the effective management and operation of the restaurant.
Our offer
Working with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is:
- Access to education and skills development opportunities that take you further
- A total rewards package that includes discounts, incentives, and recognition perks
- Flexible hours/shifts that suit your needs
- A safe, respectful and inclusive workplace
- Bring your authentic self to work – welcoming people of every age, background, and culture – just like the guests who visit our restaurants every day
About us
In 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of McDonald’s history. In 1967, the first McDonald’s Canada opened in Richmond, B.C. and we’ve been growing with our communities and serving quality food at great a value ever since. Today, McDonald’s Canada is proud to be one of the world’s leading foodservice retailers, offering job opportunities at corporate-owned restaurants or restaurants owned by independent franchisees.
McDonald’s Canada and Owner/Operators are committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.