Job Description

McCafé Crew

McCafé has a proud history of delivering quality coffee, baked goods, and delicious food items to guests across Canada. We highlight the rich, full-bodied flavour and enticing aroma of our signature espresso. We prepare our specialty coffees to your liking, and each are created with fresh Canadian milk, which is steamed, and perfectly frothed to deliver the ideal coffee experience every time. 

Our offer 

Working with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is: 

  • Flexible hours/shifts that suit your needs 
  • A safe, respectful, and inclusive workplace 
  • Access to world class training and skills development opportunities that take you further 
  • A total rewards package that includes discounts, incentives, and recognition perks 
  • Bring your authentic self to work - welcoming people of every age, background, and culture - just like the guests who visit us every day 

The job 

We are sure that you have an idea about what working with us is like, but just in case here are some of the highlights on what your job will entail: 

  • Greeting & assisting guests
  • Preparing food and assembling sandwiches 
  • Baking fresh muffins & baked goods
  • Assembling orders and packaging take-out 
  • Keeping all surfaces clean and sanitary to ensure the safety for our guests, fellow crew members, and yourself 


Your vibe and experience 

While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative is always helpful and appreciated, what is most important is who you are. 


You are trustworthy and have trust in others. You find joy in the details and believe good quality is what keeps guests coming back. You remain cool, calm and collected in a fast-paced environment. You understand there is no "I" in team and thrive in social situations. You’re always willing to learn and grow. You get that service isn’t a transaction, it’s about connection. That a smile can make all the difference in someone’s day. It’s genuine, and it’s who you are. 


About us 

The McCafé brand launched in Canada in 2011, becoming a leading player in the Canadian quick-service coffee landscape with its Premium Roast coffee and espresso-based beverages. Building on its strong coffee credentials, McCafé has expanded into other menu categories including Real Fruit Smoothies, Frappés, and Bakery. McCafé opened its first standalone café in Toronto in 2015, offering its signature coffee products along with a café-style menu. McCafé coffee is made from 100% Rainforest Alliance Certified Arabica beans and can also be found in grocery stores and in the air on WestJet. For more information, please visit

McDonald’s Canada and Owner/Operators are committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request. 

As Ronald McDonald’s House Charities founding and forever partner, McDonald’s Canada, its franchisees, and its guests support RMHC by providing a portion of proceeds of RMHC Cookies, Coinbox and Cashless donations and McHappy Day to support families in need. 

Application Instructions

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