Job Description


Gestion N.Auger inc. operates 6 McDonald's restaurants in Quebec (Val-Bélair and Old Quebec), Lévis (Lévis, Lauzon and Pintendre) as well as in Montmagny and has been in business since 1994. Our organization is recognized for being young, dynamic, flexible, involved in our personal and in the community and growing rapidly. Our administrative office is located in Lévis, downtown area, and the incumbent will be required to travel between our different branches to provide training, monitoring and coaching to the different work teams.


We are currently a Human Resources Manager. The selected individual will report to the General Manager and proactively recommend strategic human resources solutions to improve business results. The objective of this position is to analyze performance and results and to contribute in matters of workforce planning, attraction and recruitment of staff, retention and to help the company in these areas as well as Engage staff in behaviors that will help improve business results by providing guidance on staff programs and processes. The chosen candidate will be responsible for the following tasks, but not exclusively:


  • Participate in the development of the HR strategy
  • Support our business plan objectives
  • Contribute to cost benefit analysis of HR programs
  • Participate in strategic meetings and activities

Recruitment and retention

  • Plan, coordinate and take initiatives to promote recruitment
  • Monitor staffing levels and take action to address gaps
  • Analyze retention and deploy strategies to improve business results
  • Enforce personnel policies and appropriate health and safety procedures
  • Ensure maintenance of safety and performance records
  • Track execution of personnel systems and action plans
  • Support restaurants with succession planning
  • Track and provide support for benefits and payroll processes
  • Place job advertisements to recruit
  • Conduct recruitment interviews
  • Develop international recruitment

Human resources and processes

  • Advise management on Policies, Standards and disciplinary measures
  • Participate in problem solving (third party interventions, health and safety issues and wage and hour verifications, etc.)
  • Participate in the design of local Human Resources programs
  • Perform the integration of new employees
  • Provide various training: team member instructors, etc.
  • Keep abreast of the various changes affecting his position and participate in related training activities
  • Act as a liaison between the employer and our foreign workers in post while responding to employment-related inquiries

Communication and training

  • Communicate HR messages through presentations
  • Facilitate and analyze restaurant employee communication sessions
  • Coordinate the process and interpret the results of the employee survey and provide coaching on the process of action plan
  • Inform, mentor and provide coaching to management teams


  • A college or university degree in Human Resources Management or a related field.
  • Work experience in human resources (internship, employment, etc.) is an asset
  • Strong relationship building skills and the ability to liaise with various levels of management
  • Strong oral and written communication skills, for taking initiatives, in time management, a good capacity
  • analytical skills and the ability to learn on your own
  • Great professional integrity, discretion and sense of ethics
  • Interpersonal skills, including the ability to work effectively in a team
  • Computer skills, especially in the Microsoft Office environment: Word, Excel and PowerPoint;
  • Having experience in the quick service restaurant industry is an asset (for example, having previously worked there as part of a student job) and could replace the academic training required
  • Ability to communicate in English is an asset


  • Group insurance program
  • Flexible hours mainly weekdays (very occasional evenings and weekends)
  • Annual salary assessment
  • Free meals in our establishments
  • Car provided for travel between our restaurants

Application Instructions

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